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Technical Support

Technical Support


High-quality helpdesk assistance and on-site support services are designed to help troubleshoot applications and enhance lab productivity. 

Our technical support teams are located around the world and designed to help ensure support with troubleshooting applications and enhancing lab productivity. In North America, our Technical Support is available between 8am and 6 pm Eastern Time. Email is available 24/7 and a team member will respond in 24-48 hours. One of our representatives will be happy to help you by telephone or email.

Telephone: 972-4-9960680
Fax: 972-4-9968896