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Privacy Policy

Welcome to Biological Industries USA

Welcome to bioindusa.com and bioind.com (the "Website" “US Region”). This Website is operated by Biological Industries USA ("BI-USA" or "we" or "us") a division of Biological Industries Israel Beit Haemek LTD. and has been created to provide our customers in the United States the information, products and other initiatives developed and/or offered by BI-USA and its subsidiaries and affiliates (collectively, the "BI-USA Services"). You are important to us and, as described in this Privacy Policy, we will take appropriate measures to protect your privacy as you use this Website. This Privacy Policy sets forth BI-USA's approach with respect to information that is collected from users of this Website. This Site is intended for users in the United States.

The website provides an opportunity for researchers, prospective employees, and other adults to learn more about our company. The website is particularly geared to our customer base – biotechnology researchers and life scientists – in helping them accomplish biological research reliably and in a cost-efficient manner.

Consent and Data Transfer:

By giving your personal information to us, which includes information furnished during registration, online order or other registration, you agree that we may collect and use such personal information and other information in accordance with the terms and conditions of this Privacy Policy.   

How we collect information about you:

Information that you give us.  When you register for an account on this website, you will be asked to provide personally identifying contact information (e.g., name, organization, address, phone number, e-mail address, fax number, and so on) and other information. On this Website, for example, we may collect and retain personally identifying and other information from you in several ways, such as when you place an order, request e-mail updates or other information, complete customer surveys, submit a feedback or contact form, or provide a resume. Information about transactions, such as product purchases over this Website, is maintained in our databases in the same or similar manner as such information is maintained for transactions which are done by telephone, fax, etc.  If any third parties, including any companies owned by BI-USA, provide information to us about you, we may combine that information with other information we have about you, and if and to the extent we do, we will treat such combined information in accordance with this Privacy Policy. Your e-mail address may be used to raise and respond to issues and inquiries of all types and to keep in contact with you generally. It is also used to distribute information about us and market our products and services as described herein.

In some instances, we contract with outside parties to collect and maintain our information collection servers and to perform technology and related services. We seek to provide any such third parties with only the information they need to perform their specific function and we require them to protect your Personal Data in accordance with this Privacy Policy. Wherever BI-USA collects Personal Data we will provide a link to this Privacy Policy.

Passively collected user data:  When you interact with us through this Website, we receive and store certain "User Data". Such User Data, which is collected passively using various technologies, is not used to specifically identify you. BI-USA may store such User Data itself or it may be stored in databases owned and maintained by BI-USA's affiliates, agents or service providers. BI-USA retains all rights to these databases and the information contained in them.

This Site will use such User Data together with data provided by other parties and pool it with other information to track, for example, the total number of visitors to our Website, the number of visitors to each page of our Website, the keywords visitors used to find our Website and the domain names of our visitors' Internet service providers. We also may disclose User Data to describe our services to current and prospective business partners, and to other third parties for other lawful purposes. It is important to note that no Personal Data is available or used in this process.

Cookies: In operating this Website, we may use "cookies." A cookie is a piece of information that the computer that hosts our Website gives to your computer/browser when you access a website. Our cookies help provide additional functionality to the Website and allow us to analyze usage more accurately. For instance, we may set a cookie on your browser that eliminates any need for you to remember and then enter a password more than once during a visit to our Website. In all cases in which we use cookies, we will not collect Personal Data using cookies. Please refer to the Help section of your browser for information on how to receive notification when you are receiving a new cookie and how you may turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of our Website’s features.

How we use information about you:

We use information collected to store your preferences, improve website navigation, make personalized features and other services available to you, compile and analyze aggregate statistics and trends, and otherwise help administer and improve our Website. Where you provide registration information, cookies can also be used to identify you when you log onto the website or portions of the Website.

We may use information we collect from you and others to respond to your request, improve the content, services, and products that we provide, customize this Website to your preferences, communicate information to you (where you have not expressed a preference otherwise), for our marketing and research analysis, and for other purposes identified to you. Some marketing and research analysis is conducted by third parties providing data collection and analysis services under contract with us, utilizing anonymous data collected from cookies. As noted above, you can reject such cookies by following your browser’s instructions. We reserve the right to make full use of information that is not in personally identifiable form.  

From time to time, we use contact information obtained via this website to send e-mail and postal mail supplying customers with the most recent product and service information. If you order products or services via our Website, we may contact you by e-mail to send you information about your order (e.g., order confirmations, shipment notifications, etc.). We may also contact Website visitors via e-mail regarding their account status and about changes to any relevant agreements or policies. When you participate in customer rewards programs and/or other promotions, we use the information you submit to maintain your account, measure the benefits for our business and pursue other legitimate business purposes as described in this Privacy Policy and in the terms and conditions (where applicable) for the program or promotion.

Do we share your information that we receive?  

Third-parties: BI-USA will share information including Personal Data with its subsidiaries and affiliates that have also agreed to be bound by this Privacy Policy. BI-USA, like many businesses, sometimes hires other companies to perform certain marketing or business-related functions. Examples include mailing information, maintaining databases and processing payments. When we retain another non-affiliated company to perform a function of this nature, we seek to provide them with only the information that they need to perform their specific functions, and we require them to protect your Personal Data in accordance with our Privacy Policy. 

If you input Personal Data on a co-branded registration page, relating, for example, to a contest co-sponsored by both BI-USA and a partner company, then your Personal Data will be available both to BI-USA and to such partner company. While we will only use such Personal Data in accordance with this Privacy Policy, a partner company's use of your Personal Data will be subject to the privacy policy of that company and we cannot be responsible for their use of your information. We encourage you to review the privacy policy of such partner company before providing information on any such co-sponsored page or promotion. 

There are also a limited number of circumstances in which we may share your Personal Data and other information in our possession with certain additional third parties without further notice to you, as set forth below:

Business Transfers and Related Activities: As we develop our business, we might sell, buy, restructure or reorganize businesses or assets. In the event of any sale, merger, reorganization, restructuring, dissolution or similar event involving our business or assets, Personal Data may be part of the transferred assets. BI-USA is a division of Biological Industries Israel Beit Haemek LTD., we may, from time to time transfer your Personal Data to one of our databases in another country.

Transfer of Your Data Abroad: By voluntarily providing us with your Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. Due to the nature of the Internet if you are visiting this Website from a country other than the United States, your communications will inevitably result in the transfer of information across international boundaries. By visiting this Website you consent to these transfers. If you provide Personal Data to this Website, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of BI-USA, Biological Industries Israel Beit Haemek LTD, and the affiliates, agents and service providers referred to herein located in the United States and in other countries.

How we use information about you:

We take reasonable technical and organizational steps to safeguard the information you provide to us and protect it from unauthorized access, loss, destruction or alteration. For example, web page elements transmitting personal or financial information are encrypted from your client PC to our servers using the standard known as SSL (Secure Sockets Layer). Beyond the SSL encryption your data is protected once it reaches our network using secure network firewalls. Portions of your data may also be encrypted on our storage server for additional security.

Because no system is 100% secure or error-free despite taking commercially reasonable steps, Biological Industries and its affiliates do not guarantee, and you should not expect, that information you provide shall remain private under all circumstances. It is your responsibility to safeguard any passwords, ID numbers, or other special access features associated with your use of the Website.

Opting out:

If you do not wish to receive certain communications from us, or our affiliates or representatives, you may opt out by: (1) declining the service offered when registering or at other information collection points on the website, or (2) informing us that you no longer wish to receive such communications. We will comply with such requests unless such communications from us are required by law or contract or do not require your consent under applicable laws. If you opt-out of certain communications, you may not be able to access certain of our products or services. If you would like to opt-out of receiving communications from affiliates or other third parties with whom we shared data in accordance with this policy, please contact such third parties directly.

Links to other websites:

This Website may contain references or links to other Biological Industries websites as well as other websites not operated or controlled by BI-USA (the "Third Party Sites") none of which sites are governed by the policies and procedures we describe here. The links from this Website do not imply BI-USA's review or endorsement of the Third-Party Sites. We encourage you to contact those sites directly for information on their privacy, security, data collection and distribution policies.

How to contact us:

For any requests or questions related to this Privacy Policy, or if you have concerns about how information you provide to BI-USA is being used, please contact us at the following address: info@bioindusa.com.

Or visit our “Contact Us” section of our Website.

Revisions to Privacy Policy:  Latest revision: October 25, 2017