Careers


BI is a world leader in cell culture media development and manufacturing. BI has state-of-the-art facilities that provide an environment that enables our highly talented workforce to be the best at their professions. We hire associates who have passion, vision, and a commitment to a Culture of Excellence. We invest in the loyalty our associates, by fostering a culture in which passion and imagination are balanced by respect.

Biological Industries USA (BI-USA) is a privately-owned, commercial division of BI which has offices in Cromwell, CT. Driven by our love of science and our passion for stem cell research, BI-USA is a small but rapidly growing team. We are backed with over 35 years of experience in cell culture media manufacturing and academic and industry experience in cell biology, custom media development and stem cell research.

Qualified candidates can send cover letter and resumé/CV to resume to: info@bioindusa.com.

Current Job Openings

Account Manager - Northeast, USA

The Account Manager’s primary responsibility is to oversee account development. The ideal candidate will be based in or around Boston, MA. Primary responsibilities will be to generate revenue by identifying potential customers. Territory includes: MA, NH, VT, ME, NY, NJ, PA, RI. May be called upon to manage other territories from time to time.

Key Responsibilities:

- Meet or exceed territory goals. Forecast sales, develop sales strategies (cold-calling, door-to-door, social media networking, organize presentations etc.)
- Develop, maintain, and service business relationships with current and prospective BI‐USA clients
- Provide pre‐sales support to enable the successful adoption and implementation of BI’s products
- Develop and propose bi-annual business plans for the territory, focusing on quarterly and annual sales objectives in accordance with overall Sales and Marketing plans
- Deliver excellent customer service through on‐site support and training of company products to new and existing customers
- Provide product and application information, answer inquiries, and handle complaints alongside the Technical Support team
- Locate new potential customers and set up appointments with key decision makers
- Prepare price quotations, discounts, and custom proposals at the customers’ request
- Attend conferences, trade shows, and seminars as needed
- Provide strategy for distribution and purchasing agent programs.
- Provide feedback from the field to Sales Management about market dynamics, product performance, competition, and market potential

Skills & Qualifications

- Bachelor’s degree in Cell Biology, Biochemistry, Molecular Biology, or related science
- Strong knowledge of cell culture and the stem cell field
- Minimum 2 years proven sales experience
- 1-2 years hand-on lab experience desired (not required)
- May consider a scientist without customer service experience if there is a strong technical fit
- Excellent communication and interpersonal skills, professional demeanor, exceptional work ethic, and determination to succeed
- Knowledge of key accounts and relevant decision makers (hospitals, large pharma, academics, gov) and experience selling into multiple levels within an organization (bench scientists, purchasing, directors, VPs, CFOs/CEOs)
- 35-50% travel required
- Proficient in SalesForce, Microsoft software, social media savvy, and blog writing
- Must be able to work both independently and as part of a dynamic team

Account Manager - Northwest, USA

The Account Manager’s primary responsibility is to oversee account development. The ideal candidate will be based in or around San Francisco, Portland, or Salt Lake City. Must be willing to travel. Primary responsibilities will be to generate revenue by identifying potential customers. Territory includes: WA, Northern CA, OR, NV, UT, MT, ID. May be called upon to manage other territories from time to time.

Key Responsibilities:

- Meet or exceed territory goals. Forecast sales, develop sales strategies (cold-calling, door-to-door, social media networking, organize presentations etc.)
- Develop, maintain, and service business relationships with current and prospective BI‐USA clients
- Provide pre‐sales support to enable the successful adoption and implementation of BI’s products
- Develop and propose bi-annual business plans for the territory, focusing on quarterly and annual sales objectives in accordance with overall Sales and Marketing plans
- Deliver excellent customer service through on‐site support and training of company products to new and existing customers
- Provide product and application information, answer inquiries, and handle complaints alongside the Technical Support team
- Locate new potential customers and set up appointments with key decision makers
- Prepare price quotations, discounts, and custom proposals at the customers’ request
- Attend conferences, trade shows, and seminars as needed
- Provide strategy for distribution and purchasing agent programs.
- Provide feedback from the field to Sales Management about market dynamics, product performance, competition, and market potential

Skills & Qualifications

- Bachelor’s degree in Cell Biology, Biochemistry, Molecular Biology, or related science
- Strong knowledge of cell culture and the stem cell field
- Minimum 2 years proven sales experience
- 1-2 years hand-on lab experience desired (not required)
- May consider a scientist without customer service experience if there is a strong technical fit
- Excellent communication and interpersonal skills, professional demeanor, exceptional work ethic, and determination to succeed
- Knowledge of key accounts and relevant decision makers (hospitals, large pharma, academics, gov) and experience selling into multiple levels within an organization (bench scientists, purchasing, directors, VPs, CFOs/CEOs)
- 35-50% travel required
- Proficient in SalesForce, Microsoft software, social media savvy, and blog writing
- Must be able to work both independently and as part of a dynamic team

Account Manager - Midwest, USA

The Account Manager’s primary responsibility is to oversee account development. The ideal candidate will be based in or around Cleveland, OH, Detroit, MI, or Chicago, IL. Must be willing to travel. Primary responsibilities will be to generate revenue by identifying potential customers. Territory includes: MI, OH, IN, IL, WI, TN, KY, MO. May be called upon to manage other territories from time to time.

Key Responsibilities:

- Meet or exceed territory goals. Forecast sales, develop sales strategies (cold-calling, door-to-door, social media networking, organize presentations etc.)
- Develop, maintain, and service business relationships with current and prospective BI‐USA clients
- Provide pre‐sales support to enable the successful adoption and implementation of BI’s products
- Develop and propose bi-annual business plans for the territory, focusing on quarterly and annual sales objectives in accordance with overall Sales and Marketing plans
- Deliver excellent customer service through on‐site support and training of company products to new and existing customers
- Provide product and application information, answer inquiries, and handle complaints alongside the Technical Support team
- Locate new potential customers and set up appointments with key decision makers
- Prepare price quotations, discounts, and custom proposals at the customers’ request
- Attend conferences, trade shows, and seminars as needed
- Provide strategy for distribution and purchasing agent programs.
- Provide feedback from the field to Sales Management about market dynamics, product performance, competition, and market potential

Skills & Qualifications

- Bachelor’s degree in Cell Biology, Biochemistry, Molecular Biology, or related science
- Strong knowledge of cell culture and the stem cell field
- Minimum 2 years proven sales experience
- 1-2 years hand-on lab experience desired (not required)
- May consider a scientist without customer service experience if there is a strong technical fit
- Excellent communication and interpersonal skills, professional demeanor, exceptional work ethic, and determination to succeed
- Knowledge of key accounts and relevant decision makers (hospitals, large pharma, academics, gov) and experience selling into multiple levels within an organization (bench scientists, purchasing, directors, VPs, CFOs/CEOs)
- 35-50% travel required
- Proficient in SalesForce, Microsoft software, social media savvy, and blog writing
- Must be able to work both independently and as part of a dynamic team

Account Manager - Southwest, USA

The Account Manager’s primary responsibility is to oversee account development. The ideal candidate will be based in or around Southern California or Houston, TX area. Must be willing to travel. Primary responsibilities will be to generate revenue by identifying potential customers. Territory includes: Southern CA, TX, AZ, NM, OK, LA. May be called upon to manage other territories from time to time.

Key Responsibilities:

- Meet or exceed territory goals. Forecast sales, develop sales strategies (cold-calling, door-to-door, social media networking, organize presentations etc.)
- Develop, maintain, and service business relationships with current and prospective BI‐USA clients
- Provide pre‐sales support to enable the successful adoption and implementation of BI’s products
- Develop and propose bi-annual business plans for the territory, focusing on quarterly and annual sales objectives in accordance with overall Sales and Marketing plans
- Deliver excellent customer service through on‐site support and training of company products to new and existing customers
- Provide product and application information, answer inquiries, and handle complaints alongside the Technical Support team
- Locate new potential customers and set up appointments with key decision makers
- Prepare price quotations, discounts, and custom proposals at the customers’ request
- Attend conferences, trade shows, and seminars as needed
- Provide strategy for distribution and purchasing agent programs.
- Provide feedback from the field to Sales Management about market dynamics, product performance, competition, and market potential

Skills & Qualifications

- Bachelor’s degree in Cell Biology, Biochemistry, Molecular Biology, or related science
- Strong knowledge of cell culture and the stem cell field
- Minimum 2 years proven sales experience
- 1-2 years hand-on lab experience desired (not required)
- May consider a scientist without customer service experience if there is a strong technical fit
- Excellent communication and interpersonal skills, professional demeanor, exceptional work ethic, and determination to succeed
- Knowledge of key accounts and relevant decision makers (hospitals, large pharma, academics, gov) and experience selling into multiple levels within an organization (bench scientists, purchasing, directors, VPs, CFOs/CEOs)
- 35-50% travel required
- Proficient in SalesForce, Microsoft software, social media savvy, and blog writing
- Must be able to work both independently and as part of a dynamic team

Scientific Inside Sales Representative – Cromwell, CT, USA

Summary
We currently have an opening for an Scientific Inside Sales Representative based in Cromwell, CT. The Inside Sales position contributes to our mission by generating qualified sales opportunities for the sales and marketing team from active, cold and new contacts at key, developmental, and prospect accounts.

Qualified candidates can send cover letter and resumé/CV to resume to: info@bioindusa.com.

Key Responsibilities

• Be passionate, open and honest, go-getter
• Follow-up, generate qualified opportunities through email and phone prospecting
• Work with the Team to create and execute campaigns in advance of territory travel, including arranging face-to-face visits or calls
• Maintain accurate data in Salesforce database, including monitoring existing contacts, adding new contacts, and keeping records of campaign activity and opportunities generated from campaigns
• Research and add new, relevant accounts and contacts in all territories on an ongoing basis
• Participate in account mapping and profiling efforts alongside the Team as appropriate
• Generate, review and update a variety of reports related to opportunities, contacts and campaigns<
• Find creative ways to identify new business and improve processes
• Respond directly to client requests for information
• Provide support to members of the Sales and Marketing team as needed, including event management and some product portfolio management
• Will assist the Customer Service and Operations teams with select administration activities

Skills & Qualifications

• 1-3 years of previous customer service experience; sales support experience is desirable
• Bachelor's degree or equivalent experience required.
• Hands on experience in an academic or biotech laboratory setting, cell culture experience a plus.
• Ability to communicate directly with clients via both email and phone • Desire to work in a dynamic and fast paced environment.
• Clear and concise verbal and written communication.
• Excellent computer skills to include Microsoft Excel, Word, Powerpoint, and Google Docs.
• Salesforce.com experience is desirable but not required, will train on job • 10-15% Travel may be required